Many business tools are moving to the cloud. One popular option is Microsoft 365, formerly known as Office 365. This unified platform consolidates Excel, Word, and PowerPoint with collaboration and communication tools. Added apps and services help streamline operations, too. Simplifying your IT infrastructure can also cut costs and reduce duplication of effort. Still, when you’re leveraging the convenience of Microsoft 365, data backup is your job.
When all software was on-site on business servers and machines, you had complete control. The IT team kept the systems up to date, virus-free, and running smoothly. They built in redundancy to ensure data recovery. They planned for natural disaster, human error, malicious attack, ransomware, or hardware misconfiguration.
Now, though, IT doesn’t have the same control. With the transition to Microsoft 365, the job has changed. Microsoft makes sure its users can continue to access SharePoint or Teams in the event of a disaster, but this doesn’t mean they are responsible for backing up your data – that’s your responsibility.
As do many cloud-based vendors, the company says you own and control your data. They ensure service availability, but you need to set up your own data backup in case of a hack, employee error, or failing to install a security patch.
What does Microsoft 365 Backup?
Reducing downtime is a big reason to backup data. Resilience in the wake of a data breach helps establish credibility with customers, investors, and employees. You may also need backups for compliance with legal guidelines and industry standards.
Yes, you can restore some data within Microsoft 365, but only in the short term. For instance, you can recover information from your deleted-items folder. When something is deleted from that folder, an administrator can often recover it from a system-wide recycling bin.
The thing is, Microsoft 365 doesn’t hold data for that long. It can range from two weeks to a month, depending on your configuration. Plus, you’re not in control of when data is purged, from which there is no recovery.
Microsoft’s datacenter redundancy and data replication efforts support service uptime. It won’t matter if your data is breached, encrypted, or irretrievable due to a hardware failure, flood, or fire.
You need your own data backup. We recommend that you have “snapshots” of your data in three places: one is on-site on a local, protected computer or device; another would be on a remote device; and the third would be in the cloud with a reputable third-party backup provider.
Dry Run Your Data Recovery and Test Your Backup
Having a backup of Microsoft 365 data offers reassurance that your business can bounce back. Still, don’t get complacent just yet. Along with having a process in place to back up your data, also plan on testing backups.
Testing helps you learn how effectively you can recover following data loss. Plus, testing backups saves you from finding out in a crisis that something has been wrong all along.
Most Businesses Won’t Survive a Disaster. Could Yours?
With the crazy weather we’re seeing, natural disasters on the rise and cyber terrorism echoing for years, it’s not a case of ‘if’ a disaster will strike your business, but ‘when’. Surprisingly, it’s not the scope and scale of the event that influences how deeply your business is impacted, it’s your business continuity plan.
Put simply, this is the all-important set of precautions and pre-planned responses to an event, laid out in bullet-proof detail and implemented with one driving focus: keeping your business running with little or no downtime. Think about what would happen if your business was hit by a natural disaster tomorrow. Would it survive? How much downtime would it take to push you into dangerous territory?
According to an IBM study of all the companies that had a major loss of data, 43% never reopen, 51% close within two years and just 6% will survive long-term. For a fraction of those survivors, business even continued as usual thanks to their ‘failsafe’ business continuity plan. It’s more than disaster recovery, it’s full preparedness that bypasses the need for 2+ weeks of downtime, financial ruin, wasted salaries and reputation loss – but it does require a higher level of planning…in advance.
Prioritize: You’ll need to plan exactly what you’ll recover first and know who’s in charge of making it happen. It goes beyond jotting down a checklist of things to do, it’s taking an analytical, process-based approach to recovery for each unique business perspective. But it’s also realistic: there’s no point dedicating precious time to reviving the email system if your customer data is leaking onto the internet, even if email did rank as your top communication priority!
Backup: Of course, the most critical part of your business continuity is having full backups in three places. Why three? One copy locally which you use each day, a backup on another (disconnected) device in the same location, and one in the cloud. That local backup is your life-saver for system crashes, cyber-attacks and the like; the cloud backup comes into play when your business has taken a major physical hit, perhaps from fire or flood. Some businesses can run entirely location-independent when using cloud systems like Microsoft 365, which can be enough to put them in that 6% of disaster survivors.
Test: Make sure all employees know what the plan is if something goes wrong, and their specific roles in these scenarios. You can test, prepare and rehearse your continuity plan under simulated disaster conditions, which will uncover new obstacles, priorities and additional threats.
As your IT environment becomes more complex, carrying more responsibility and risk, so does the importance of a robust business continuity plan. The best BC plans look beyond disaster recovery, taking into account scalability of your system and scope of your individual business, to create strong battle lines that will keep your business operational, both now and for the long term.
Protect your business from data loss and lengthy downtime with your own data backup. We can offer you backup services and help get your company up and running again if the worst does happen. Contact us at 289 539-0098 for help today!
Toronto, Ontario
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